Testimonials

2022

Without your help, supports and great teamwork round the clock during holiday season, it was not possible to get everything done.

2021

Thank you very much for all your help in this case. We value very much the services provided by you and Rowland Brothers International making the process very smooth and easy, taking care of everything.

2021

When my father passed away in 2016, the funeral directors made a huge error and sent my father to Italy without letting us, the family know. He arrived in Naples with no-one to collect him. Fortunately, N. dropped everything and went to collect my father. As you can imagine the distress this caused us was unimaginable.

Because of this, we were very anxious and worried with my mother’s repatriation. I wish I had found Rowland Brothers back in 2016 as the way you have looked after my mother and your professionalism in her repatriation has exceeded my expectations. On behalf of my sister and I, we want to thank you again for your assistance and care.

2020

That is great news, thank you so much for all your hard work with this difficult case RBI team. Much appreciated by us and the family.

2020

Thank you kindly for your great service and kindness in organising and making arrangements at a difficult time.

2020

Thank you for the stellar job you did … Your service was excellent and professional. You informed us every step of the way, what was happening and we appreciated that very much… Prior to choosing your organisation, we had done extensive research on the internet, reviewed several comments on the different  repatriation companies. We were impressed by the reviews on your company which we why we chose it. We later also skewed to choose your company by the extremely competitive rates you had, compared to others. We will be going to your Facebook page to add our  positive comments on your stellar service. We thank you again  from the bottom of our hearts for the excellent service you afforded us and immensely grateful for your contributions in fulfilling our loved one’s last wishes, to rest peacefully in her home village. For your company to have done such excellent service in these trying times of COVID-19, speaks volumes of you organisation!!!

2020

On behalf of the Government of the Republic of Indonesia, I wish to express my sincere appreciation and thank you for your commendable cooperation and help. It is our great pleasure to work with such incredible team.

2020

Thank you so much for all your help with the repatriation of my brother. The service you provided was superb – I was kept informed at all times about the stage things were at, and any queries I had, however trivial, were dealt with promptly and efficiently. It can’t be easy dealing with bereaved relatives, but you were respectful, helpful and sensitive from start to finish and I hugely appreciated these qualities.

2020

I cannot express how thankful our whole family is for your help and assistance during this process. You and your company has been very kind and professional during this very difficult time. We will be forever grateful.

2019

Thank you, and your team, for keeping us informed, through the process of repatriating my Step Father. It has been the source of some comfort for my Mother, knowing he has been in good hands, and now returning home.

2022

Personally, I know as a fact there is no way on this planet that we or anyone could reward you. The level of care and communication that we received round the clock, even courtesy phone call on Boxing Day from you, we felt that as if everything and every step was taken care and done by one of our family members. There are no words to describe the excellent customer service level that we received.

2021

A big thank you from the family for your support and assistance in making her repatriation a speedy one. Thank you from the bottom of our hearts.

2021

Thanks again for all your help with the Repatriation. Your support and services during this difficult time has been exemplary.

2021

Thank you so much for your assistance in this matter and through this difficult time both emotionally and with the Covid restrictions. Kind regards and many, many thanks.

2020

Thank you ever so much for your excellent service. It’s been first class… 5*s.

2020

I have received the two urns a few minutes ago and would like to thank you for the job you have done, its perfect. I am really satisfied in the way you treated my request, it was very important for me, once again thank you.

2020

Thank you so much for this information & for all you have done, it’s very much appreciated, particularly at this difficult time.

2020

Thank you again for letting me know. And thank you very much for your work in getting my mother returned to the UK, especially in such a short space of time. It is much appreciated by the whole family.

2020

Thank you so much. You are doing a fabulous job… I am so relieved you’re taking care of him. Thank you. My sister has had such reassurance and help, It has given me great comfort.

2020

I would like to thank you and all of your colleagues for the help you have given the family, you have been amazing. Thanks again for everything you have done.

2020

To say thank you does not seem enough, but I and my family are truly grateful for all your help in getting our mother repatriated back to Spain. During such a difficult time, having such a calm and friendly voice at the other end of the phone was so reassuring.

2019

Thank you to you and your team for helping me in all the efforts of getting my mum back to me in the UK. I am forever grateful and now I am feeling a deep sense of peace knowing I have done everything a daughter should do for her mum by getting her home where she belonged, I can finally shut this page and remember the happy memories of my mum. I’m forever grateful for every one who’s helped me. Thank you so much in doing such a great job.

2019

May I please take the opportunity on behalf of our whole family to say thank you so much for your professionalism, compassion and communication in this whole process, it has been very much appreciated.

2019

I would like to thank you (and all the Rowland Brothers International team), for your professional follow-up and care.